Vanguard Magazine

teChnology WatCh 38 FEBRUARY/MARCH 2019 www.vanguardcanada.com In Canada, we are currently in the process of ramping up the support team for the new fixed-wing search and rescue aircra. maintenance and repair, and engineering services. This model has been proven to be an auditable process that consistently meets or exceeds our customer objectives. Thales: Thales provides ISS to equip- ment, systems and platforms across most domains, including transportation, aero- space, defence and security. Our ISS philosophy is centered on continuous im- provement and five commitments to meet customers' operational goals: fast and flex- ible response, local presence, availability, efficiency, and sustainability. Q What projects or programs are you currently providing ISS for? PAL: Our ISS activities are very broad and include aircraft maintenance, engineering and software support, logistics and sup- ply chain, as well as training and aircraft life-cycle management. We provide full aircraft, heavy, and first-line maintenance and logistics support all around the world. In Canada, we are currently in the process of ramping up the support team for the new fixed-wing search and rescue aircraft. Our engineering groups, DECA Engi- neering and CarteNav, are also very active ISS providers. DECA provides continuous airworthiness services for a broad range of supplemental type certificates and supports many aircraft operators with rapid aircraft repair approvals. CarteNav provides real- time support to its installed base of systems across the world, which is very important for no-fail mission applications. As we look towards training, we provide a broad range of capabilities and solutions, including the provision of advanced pilot and sensor training for various militaries, such as the UAE Air Force, the Mexican Air Force, and the Royal Dutch Navy. With the recent acquisition of the Monc- ton Flight College, we now have the larg- est ab-initio pilot training organization in Canada, graduating over 500 pilots per year. Peraton: Peraton delivers a wide range of supply chain related services including automated test equipment (ATE), engi- neering services, logistics support analy- sis, avionics maintenance and repair, and long-range planning for full fleet support. We have a rich history as Canada's only prime contractor for all avionics systems and automated test equipment (ATE) support on the RCAF's CF-18 fleet under the Avionics Optimized Weapon System Support (AVS OWSS) contract. In fact, in September 2018, we celebrated the deliv- ery of the 50,000th repair in support of the Canadian fighter fleet. Additionally, we provide critical supply chain manage- ment support to the CF-18 fleet under the Propulsion Group Sustainment Con- tract. Overall, Peraton has been a dedicat- ed partner to the RCAF for over 30 years. We also just completed a $2.5M ex- pansion of our Canadian headquarters in Calgary. The 76,000 square-foot state-of- the-art facility delivers a range of services including 2nd and 3rd line maintenance and repair. Repair activities are about to increase significantly from 3,000 to 4,000 inductions annually, catalyzed by the tran- sition of the traditional DND repair labs from Cold Lake and Bagotville to Calgary – representing significant growth poten- tial for Peraton. Thales: Thales provides ISS across and within many major platforms around the world, from transportation solutions in its urban rail signaling and main line signal- ing businesses to secure communication and information services dedicated to cri- sis management for critical infrastructure operators. In Canada, we provide comprehensive whole-platform ISS for two new classes of ships: the new Arctic and Offshore Patrol Ships (AOPS) and Joint Support Ships (JSS) for the Royal Canadian Navy (known as AJISS). We work with our part- ners in the Royal Canadian Navy, includ- ing the Fleet Maintenance Facilities on both coasts, and local industry to be ready to support the first AOPS vessel when it is accepted by the Navy in 2019. We also have over 18 years of perfor- mance-based ISS experience with the Roy- al Australian Navy – consistently exceeding readiness requirements and operational availability targets by as much as 30 per cent. In the United Kingdom, the Ministry of Defence recognized Thales' services and presented the Exactor project, a support program, with the prestigious Min DEST award, the highest honour a project can re- ceive within the ministry. Q What lessons has your organization learned from its ISS experience? PAL: As an operator of aircraft and systems that works in very challenging and diverse climates, PAL has a deep understanding of all the elements needed for client success. Having a broad scope allows us to offer our clients a single point of accountability for all of their ISS needs. Providing our end- users a confident ISS solution allows them to focus on the true objectives of their mis- sion without distraction. Peraton: We understand the value of the full-team approach with the best re- sults derived from dedicated partnerships among all stakeholders working together within a collaborative Integrated Product Team (IPT) environment. The IPT was critical in the early days of Peraton's AVS OWSS contract, as it provided the mecha- nism to resolve complex issues, including sensitive information and documentation

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