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Founder, President & Ceo
Galaxy BroadBand
CommuniCations inC.
Rick
Hodgkinson
For the interview, see page 38
How is your company cHanging tHe
game witHin your industry sector?
We have had many firsts in providing satellite
internet service: first in North America to offer
commercial Ka-band service, first in Canada to
deliver 20Mbps to maritime via Ka, and we have
led the market in recreational services to work
camps. We were the first to focus on the end-us-
er experience in morale applications, rather than
just delivering a pipe. These are just a few of the
things we did in our efforts to focus on finding
the right solution to meet the customer need. We
Always ask "is there a
better way," and don't give up
until you find it because
if you don't find it,
someone else will.
don't just provide links to the outside world –- we
spend a lot of time understanding the customer
applications and sourcing the right technology
best suited to meet that need. Instead of selling
connectivity, we are in the business of connect-
ing our customers' data and voice links to offer
the performance they need to do the job. Our
competitors sell links that make money for them;
we sell solutions that work for our customers.
This often includes shopping around for the best
deal, much like an insurance broker, so Galaxy of-
fers multiple satellite solutions from multiple in-
ternational satellite operators.
wHat is a Habit tHat
contributes to your success?
