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WHAT TECHNOLOGIES, BUSINESS MODELS, AND
TRENDS WILL DRIVE THE BIGGEST CHANGES IN
YOUR INDUSTRY OVER THE NEXT TWO YEARS?
Over the next two years, the application of supervised machine
learning and artificial intelligence is going to drive the largest
recognizable change.
Business models are going to change too. As we have seen the
shift of people going into office buildings to do their work to
distributed workforces, a hybrid workforce is going to be the
business model of the future. Businesses are re-evaluating
the requirement to have floor space in buildings. People can
be more effective and, in many cases, more productive in a
remote environment. We're going to see this shift continue to
increase and coupled with AI, we have an exciting, innovative
future ahead of us.
The defence industry has always been a leader in
innovations and technologies. Many of the technologies
that we use in our everyday lives originated in the defence
industry – communication devices, radar, radio, wireless
technologies. There is a multitude of organizations in the
commercial sector that support the defence industry in
developing new and innovative ways to apply AI across the
enterprise. Defence is always at the vanguard. What will change
is how that technology is applied within a new business model
of how people work within the defence departments and
ministries. In most cases, people don't have to go into
offices so it will drive significant change within the
workforce structure in the dense departments.
Apply yourself 100 per cent and help others along the way be the
best they can be. If you are chasing your dreams, working hard, and
helping others, you are going to be successful.
CHIEF TECHNOLOGY OFFICER, GLOBAL GOVERNMENTS
ServiceNow
BOB OSBORN
For the interview, see page 40
"Never be satisfied with where
you are. Never delay chasing
your dreams."
WHAT IS YOUR ADVICE FOR OUR READERS?