to Digital government
TransformaTion
The Roadmap
"When digiTal TRansfoRmaTion is done
RighT, iT's like a caTeRpillaR TuRning inTo a
buTTeRfly, buT When done WRong, all you
have is a Really fasT caTeRpillaR."
george Westerman,
principal Research scientist,
miT sloan initiative on the digital economy
F
or many years now, the buzz in
government has been around digi-
tal transformation. A technologi-
cal metamorphosis is a must for
any government, so as to deliver greater
value to its citizens. But this change, even
though it has been proclaimed for many
years, and in different quarters within gov-
ernment, has been one that was met with
great resistance.
This opposition, as strange as it may
seem, comes from our human nature. It
does not want to change. It does not like
changes and will only change or consider
changing if maintaining the status quo is
going to be detrimental to our wellbeing.
English naturalist and geologist Charles
Darwin once said, "It is not the strongest
of the species that survives, nor the most
intelligent that survives. It is the one that
32 DECEMBER 2017/JANUARY 2018 www.vanguardcanada.com
By Marcello Sukhdeo
